Using the Chapelhow Framework to deliver patient care

Abstract

The aim of this piece of work is to look at two enablers from Chapelhow et al.(2005), Communication and the effect gender has upon the individual and the importance of being able to actively listen but also when speaking knowing the importance of the choice of language used. As this can be the difference between therapeutic relationship for the patient or an incident due to the patient becoming agitated. The risk management and why it is a grey area surrounding positive risk. In conclusion it was found that more work needs to be done on the effect gender has upon communication such as male care providers upon female patients and what the grey areas are surrounding positive risk and how this is applied with risk management.